Over a year since it stopped operations due to the COVID-19 pandemic, West African carrier, Cabo Verde Airlines has said it will officially resume flights with a weekly flight on Fridays between Sal Island and Lisbon.
It said the resumption flight operations will be gradual, connecting the archipelago through the hub in Sal.
According to logupdateafrica.com, the airlines said from June 28 until March 28, 2022, the airline will fly four weekly flights between Praia/Sal and Lisbon on Fridays and Mondays; a weekly flight to and from Sal/Praia/Boston on Tuesdays with return on Wednesdays and a weekly flight to and from Sal/São Vicente/Paris on Saturdays with return on Sundays.
Depending on the rate of vaccination and opening of international borders, it expects to launch new frequencies and additional destinations.
The airline informs that it has a new passenger service system, named HITIT, a modern platform with integrated sales, operations and accounting solution, a new technology that will increase the efficiency and reliability of customer service.
Cabo Verde Airlines has halted operations since March 2020, but took advantage of this forced stop of the pandemic to reorganise itself, train its teams and implement a new sales system that allows it to automatically notify passengers of all flights in progress, a huge investment in customer experience that is expected to be fruitful to make the company more agile and reliable.