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News: How RateHawk supercharges travel businesses

by Atqnews
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The role of travel professionals is a challenging one. On one hand, they have to adapt to a constantly evolving landscape and economic uncertainties, on the other hand, they have to consistently exceed the expectations of their clients and ensure their utmost satisfaction.

Luckily travel professionals can easily cope with both using RateHawk, a b2b platform that develops products for travel agents – or super agents, as RateHawk calls them – and gives them superpowers to address the needs of their clients and elevate their business performance. Today RateHawk is trusted by more than 70,000 travel professionals in over 120 countries.

Multi-product tool

RateHawk is an all-in-one platform providing all types of travel services in one system. RateHawk provides 2.5 million accommodation options, which is one of the largest hotel inventories in the market.The company aggregates the accommodation supply from over 250 wholesalers and more than 92,000 direct hotel contracts connected to the proprietary extranet. Thus RateHawk processes over 20 billion hotel rates per day and, therefore, offers partners the broadest choice of accommodation at the most competitive price.

Apart from hotels RateHawk also provides air tickets of over 400 air companies, including 150 low-budget airlines, and transfers in more than 150 countries. RateHawk saves travel agents time, as all key travel services can be easily booked in a single system, there is no need to research other platforms.

Flexible payment terms and commission

At RateHawk, all services are available for booking without a deposit. Travel professionals have multiple payment options at their disposal, such as: bank transfer, debit or credit card, or digitally, sending their clients a payment link.

Additionally, RateHawk enables its partners to seamlessly add their commission to the net price and to set the desired amount of commission as per their preference.

Pre-check service

To give travel agents more confidence and control over the bookings, RateHawk offers a Pre-Check Service for each booking. This is a manual confirmation service which verifies every booking with the hotel in advance. This proactive approach minimizes the risk of potential incidents upon check-in, allowing travel agents to do their job more easily and stress-free. When a booking is pre-checked, it is marked with a special icon on the order page.

High-quality support team

RateHawk is committed to providing exceptional customer support to its partners, and therefore has dedicated Account Managers catering the agent’s needs and a 24/7 multilingual support team delivering high quality customer care.

A mobile app

RateHawk launched its mobile app for travel professionals in 2020 in response to the overwhelming digitalization trend. By equipping travel professionals with mobile tools, RateHawk empowers them to do business efficiently from their smartphones and deliver excellent customer service. Today the total number of downloads of the app has exceeded 78,000 globally.

The functionality of the mobile app provides a full range of services available at RateHawk’s desktop version, including booking hotels, flights and transfers, managing orders, contacting the support team etc. The app is available for free on Android and iOS devices.

A loyalty program

By registering at RateHawk, travel professionals automatically enter the loyalty program, which enables them to get back up to 4% of the cost of bookings in points. The points can then be spent on future reservations.

If you also want to supercharge your travel business this year, start using Ratehawk today – visit www.ratehawk.com and register for free.

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