At the 12th edition of the World Luxury Hotel Awards, which took place on Bali’s ‘sunset’ coast in Indonesia – over the weekend, Accra City Hotel was named the “Best Luxury Contemporary Hotel” of the Year 2018 in Africa for offering unmatched diversity, subtle hospitality with personalized service.
Accra City Hotel ‘s General Manager, Mr. Roman Krabel, received the award from Tanique Echardt the Executive Manager of the World Luxury Hotel Awards.
“I’m overwhelmed by the award we received last week. I can only say a very big Thank You to my team who has worked so hard to get us where we are today. And to our guests who continue to show their love for our fine Hotel by returning regularly. We will continue to surprise you and strive to be worthy of this immense recognition. Being named best Luxury Contemporary Hotel of the Year 2018 in a fierce competitive field truly is the epitome of our recognitions this year.”
Setting the basis for service industry standards around the globe, the World Luxury Hotel Awards provides true recognition to luxury hotels and resorts in their relevant categories during its annual voting phase. Over 450,000 votes were tallied this year from travellers and guests of these luxury establishments during the voting phase. Properties from over 120 countries competed in the 2018 awards and it is truly an honour to be one of the selected nominees and winners.
“We wish to congratulate Accra City Hotel for the award, who through their tireless efforts and unbounded passion to satisfy their guests needs, have received this honor tonight. True luxury is no small feat, it takes a team of highly dedicated staff willing to go the extra mile and stop at nothing to ensure that no request goes unanswered. This is the definition of luxury, this is what defines a World Luxury Hotel Awards winner.” said Brandon Lourens, CEO for the World Luxury Hotel Awards.
Sales & Marketing Manager of Accra City Hotel, Mr. Yaw K. Mamphey said: “We are deeply touched and proud to receive worldwide recognition for our continuous efforts in the Hospitality Industry in Ghana. This coveted award is another testament to our brand promise of delivering exceptional guest experiences. It has been a great and successful year and we only hope to elevate our benchmarks of excellence in services in the years to come.”