The Nigeria Civil Aviation Authority, NCAA, has explained why one of the country’s domestic carriers, United Nigeria Airlines, UNN, landed in Asaba instead of the nation’s capital, Abuja.
The aviation regulatory agency in a statement signed by the Director Operations, Licensing and Training, Capt. I. B. Dambazau on behalf of the Director General, Nuhu Musa, said investigation revealed that there was lack of adequate liaison between the lessor’s Operation Control Centre (OCC) and Lessee’s Operation Control Centre (OCC) which has also omitted appropriate flight briefing from the point of departure.
According to him, the airline’s cockpit crew and the Cabin Crew did not hold preflight briefing before embarking on flight adding that the OCC flight monitoring of United Airlines does not monitor the aircraft in the company’s Operations Specifications Part G (Wet Lease Aircraft).
He said there was Non adherence to approved filed ATC flight plan.
The agency further advised that:” It is recommended that approved flight programs sent to the lessor and the necessary briefings should be conducted with a dispatcher of lessee in attendance. Both cockpit and Cabin Crew should hold appropriate briefings before flight.
“Flight following procedures should be strictly adhered to by both the lessor and the lessee’s OCC and Flight Crew.
“All copies of filed flight plans should be handed to the cockpit crew via the lessee’s OCC.
“Further to the recommended amended procedures in your aircraft Part G Operations, the Authority hereby lifts the suspension of your Part G Operations Specifications.”
Reacting to the lifting of the suspension, United Nigeria Airlines in a press statement, said it safety is at the core of airlines’ values adding that it is committed to passenger safety.
While apologizing to its teaming customers for the disruption of its flights across the country, United Nigeria Airline said its dedicated team is working around the clock to resolve the backlog of flights schedules.
“We are pleased to announce the lifting of the suspension placed on our ‘Part G’ operations specifications which affected one of our aircraft. We want to express our deepest gratitude to you for keeping faith with us and for your understanding during this period. Safety is at the core of United Nigeria Airlines’ values and we take our commitment to passenger safety very seriously.
“We are aware that every time our schedule is disrupted, it is usually a very painful experience for you and for us as well because we know and understand that it affects travel plans and diminishes your trust in the reliability of our operations. We are deeply sorry for the inconvenience this has caused you and would want to reassure you that our dedicated team is working around the clock to resolve the backlog of flights schedules because we understand the importance of your travel plans and the trust you place in us.
“While we continue to count on your patronage, kindly be informed that our customer support team is always available to assist with any inquiries and provide you with all the support you need to make your travel experience seamless. Thank you for your unwavering support and be rest assured that you will continue enjoying quality service from us. We hope to see you soon.”