The Federal Airports Authority of Nigeria (FAAN), under the leadership of Managing Director/Chief Executive Mrs. Olubunmi Kuku, has received praise for its genuine efforts in implementing positive changes across the federal airports it oversees.
According to a release by the Director, Public Affairs & Consumer Protection – Mrs Obiageli Orah, The Vice President of the Airline Operators of Nigeria (AON) and the Chief Executive Officer of Air Peace, Dr Allen Onyema, gave the commendation and a vote of confidence during a meeting convened today, August 13 2024, by the management FAAN to discuss salient issues as it concerns the aviation industry. The meeting was held at the New Terminal of the Murtala Muhammed International Airport, Lagos, and had executives from 20 airlines in attendance.
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The meeting was organised at the instance of Mrs Kuku to enlighten AON on what plans the Authority has for airport development and to also listen to feedbacks from the operators in order to enable FAAN provide better services that will cascade to passengers.
The FAAN MD/CE kicked off the meeting with a presentation on her priority programs of Safety, Security, Culture Transformation, Digital Transformation, Service Quality and Revenue Generation that are for immediate implementation. She expressed her desire to see FAAN be one of the top airport management companies in sub-Saharan Africa within the next decade and identified the need for collaboration with the AON to achieve the goal.
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Responding, Dr. Onyema said AON members are happy to see how FAAN and the Honourable Minister of Aviation and Aerospace Development, Mr Festus Keyamo SAN, have approached airport management with a deep sense of responsibility.
“When government does what is wrong, you can say it, but what is happening in FAAN is commendable,” the Air Peace CEO said. “The desire to do good is very, very transparent. You can see it. So, why won’t we have confidence in the system? This is no more fighting time; this is time for collaboration.”
Directors of the Authority present included the Director of Engineering Services, Engineer Abiola Muniru Adejare; Director of Airport Operations, Captain Abdullahi Mahmood; Director of Special Duties, Mr Henry Agbebire; and Director of Aviation Security Services, ACP Afegbai Albert Igbafe (Rtd). They all took turns to enlighten all attendees as to what efforts are being made to improve service quality at the airport.
The Director Public Affairs and Consumer Protection, Mrs Obiageli Orah, was in attendance with her media team for full coverage.
Some of the resolutions reached include the need for more frequent meetings, quicker response to AON correspondences, further improvements on airport infrastructure and the digitalisation of revenue collection amongst others. The Authority was asked to keep up with the good work in the area of providing quality service, which the airline operators and passengers can attest to.
