Aviation: American Airlines, Delta Air Lines, Southwest Airlines others make Top 10 airlines on social media in H2 2021 – report

American airlines has emerged as the most mentioned airline company among top 10 airline companies globally based on social media conversations of twitter influencers and Redditors in H2 2021.

According to eturbonews.com, the latest report, “Top 10 Airlines: Social Media Share of Voice H2 2021”, which analyzed the social media conversations around the leading airlines, reveals that the remaining top nine positions were occupied by Delta Air Lines, Inc (Delta), Southwest Airlines Co.

(Southwest), British Airways, United Airlines, Inc (United Airlines), Air India Ltd (Air India), JetBlue Airways (JetBlue), Qantas Airways Limited (Qantas), Lufthansa, and Air France-KLM S.A. (Air France-KLM).

READ: Aviation: American Carrier Delta Airlines has the most Flights to Africa from the US more than 7 other Airlines

Social media conversations around global airline companies have surged by 40% in H2 2021, compared to H1 2021. Global airlines companies have passed through another tough year in 2021, loaded with many factors including restrictions related to COVID-19 variants, vaccination policies, labor shortage, change in management and high fuel prices.

American Airlines was the most discussed airlines company, with 20% share among the top 10 airlines discussions during H2 2021.
The conversations on American Airlines spiked the most when the company canceled more than 600 scheduled flights due to unfavorable weather and a shortage of staff.

Delta Air Lines emerged as the second most mentioned airline company with 14% share of voice in H2 2021. Discussions around Delta peaked when the company raised health insurance premiums for unvaccinated employees by $200 a month to cover higher COVID-19 costs.

Air India witnessed 133% growth in conversations, the highest growth among the top 10 during H2 2021, led by the fact that Tata Group had acquired the debt-ridden company from the Indian government and started its operations from January 2022.