Ethiopian airlines outperforms all airlines in Africa and Middle East in flight punctuality
Africa’s largest airline group, Ethiopian Airlines, ranked 11th worldwide in flight on-time
performance for the month of January 2017, according to FlightStats, the leading provider of
real-time global flight data to companies and individuals across the travel ecosystem.
Of the almost 8000 flights operated by the airline in January, 81% arrived within 15 minutes of the schedule arrival. Not only did Ethiopian rank 11th worldwide, but it ranked #1 for airlines based in the Middle East and Africa.
Group CEO Mr. Tewolde GebreMariam said, “The Entire Ethiopian Airlines family clearly
understands the importance of flight punctuality to our valued customers and every one of us is working very hard to make sure that flights depart on time and arrive on time. Although there are quite many factors which affect the on-time departure of flights, we will continue to do whatever it takes to please our customers with the best flight punctuality in the industry. To this effect, we are very happy that we have outperformed the industry in the Middle East and Africa and stood number 11th in the world. I take this opportunity to congratulate my 12,000 coworkers for their achievement.”
Mr. Tewolde added, “It is to the credit of the 12,000 committed men and women at the Ethiopian Airlines family that the airline is fast becoming a global winner.”
Ethiopian Airlines received numerous accolades in 2016. The airline was awarded “Best Airline
Staff in Africa” by SkyTrax, and “Airline of the Year” for the fifth year in a row by the African
Airlines Association, AFRAA. Ethiopian is fast becoming recognized worldwide for its service
levels and employee dedication.
Ethiopian is implementing a 15-year strategic plan, Vision 2025 that will see it become the
leading Aviation Group in Africa, offering passengers international standard services and
products with five-star service delivery.