Ryanair’s social media dig at British Airways has backfired after customers responded with a barrage of tweets telling the Irish carrier it needed to get its own house in order.
Michael O’Leary’s airline poked fun at BA after news one of its flights landed in Edinburgh instead of Dusseldorf by mistake.
It tweeted a picture of the book Geography for Dummies, with the message: “Hey British Airways, we have a present for you.”
BA replied: “Now, now. No one is perfect,” while Twitter users responded with a barrage of comments and images, including other books in the ‘…for Dummies’ series.
One user tweeted a picture of Employment Law for Dummies, while another posted a picture of Customer Service for Dummies.
Nigel Johnstone said: “Hey Ryanair, you may not know this but the subject is navigation, not geography.”
Andy Hollinson posted: “British Airways are missing a trick. Ryanair would have charged double for the second destination.”
Others reminded Ryanair of times their own flights with the carrier had arrived well behind schedule.
Source: travelmole.com