Africa’s largest carrier Ethiopian Airlines Group has been honored with the prestigious First Level Award of Excellence at the 12th National Quality Award Ceremony.
According to a statement by the airline, the event was organized by the Ethiopian Quality Award Organization. Ethiopian Airlines Group CEO Mr. Mesfin Tasew received the award from the Guest of Honor, His Excellency Taye Atske Selassie, President of the Federal Democratic Republic of Ethiopia.
Regarding the award, Ethiopian Airlines Group CEO Mr. Mesfin Tasew Said, “I am extremely pleased to receive this prestigious Award granted to Ethiopian Airlines Group.
On behalf of the 20,000 dedicated employees of Ethiopian Airlines Group and myself, I would like to express our gratitude to the Ethiopian Quality Award Organization for recognizing the achievements of the Group. Our constant strive for delivering the highest standards of service has enabled Ethiopian Airlines Group to win the vote of our valued customers and win several international Awards every year. At Ethiopian Airlines, the commitment to service excellence and quality is unwavering and fundamental to our operations. This award serves us as a motivation to pursue even higher standards of quality.”
The National Quality Award, a highly prestigious excellence award in Ethiopia, recognizes outstanding organizations in the country. The selection process follows a rigorous evaluation, including a comprehensive review of documentation submitted in response to the Ethiopian Quality Awards questionnaire, as well as an intensive audit and interviews across all operational areas.
