Travel agents often face energy-draining and time-consuming tasks, and finding appropriate accommodations in their client’s chosen destination can be one of them.
First they help their clients navigate a huge range of hotel options at their desired destination, but once the suitable options are found, presenting them to the client can get tricky.
According to RateHawk, an online B2B system for booking hotels, air tickets, and transfers for travel professionals, some agents spend hours manually creating detailed hotel lists for their customers, copying links into text files and adding comments. Let’s face it, not every travel agent is a talented design expert, so the process can cause unnecessary frustration.
To address this, RateHawk has developed a Selection tool, a dedicated template, which simplifies the procedure of adding a range of hotel rooms and rates directly from RateHawk. Thus, agents can save time and optimize their working process.
Seamless Customization and Presentation
The Selection tool enables agents to compile a list of the best hotel options tailored to the client’s preferences and share it via a special link. Each option can be supplemented by photos and detailed descriptions providing clients with the thorough information about the hotel or rate.
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The Selection can be shared with clients as a digital template or PDF file, consolidating options for trips across multiple cities or countries into a single document.
Additionally, the Selection tool enables travel agents to easily add their commission to the net price, presenting only the final cost to the client. Commissions can be automatically applied or customized to all rates, or agents can tailor them differently for particular hotels or rates.
If an agent wants to offer a discount on a particular hotel rate, they can easily specify it within the Selection. The price will be adjusted accordingly and marked with a special indication.
Enhanced Flexibility and Client Engagement
The booking process has been greatly simplified in the selection tool. Once clients receive the Selection from their travel agent, they can pick their preferred hotel and rate and then click the “Book Now” button in the document. This sends a confirmation email to the agent to finalize the booking. There’s no need for the agent to restart the booking process — by clicking “Book Now,” they will access the pre-approved booking details and complete the reservation with just a few clicks.
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Branding and Personalization
The Selection tool enables agents to customize documents with their agency’s logo and details, creating a unique, branded document without any other platform references. Clients will easily identify who to contact for their journey, even months later. Agents can also include information about additional services, enhancing the overall package offered.
The upgraded Selection Tool is a game-changer for industry professionals and has already shown its value. According to RateHawk, Selections show higher conversion rate, and nearly 40% of agents use this tool regularly.
The Selections are available for free to all RateHawk users. Make this powerful tool an essential part of your travel agent toolkit – visit www.ratehawk.com and register for free.
