Home » Africa: Kenya Airways, Travel Agents Unite to Tackle Sector Challenges at Nairobi Strategy Forum

Africa: Kenya Airways, Travel Agents Unite to Tackle Sector Challenges at Nairobi Strategy Forum

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Kenya Airways

In a bid to strengthen collaboration and address pressing industry challenges, Kenya Airways partnered with the Kenya Association of Travel Agents (KATA) to host a strategic dialogue during the KATA Chairman’s Breakfast Meeting at Mövenpick Hotels & Resorts in Nairobi.

The high-level gathering brought together key stakeholders to chart a path forward for the country’s travel and aviation sectors.

According to katakenya.org, the event brought together key players in Kenya’s travel sector for a morning of insightful dialogue, strategic updates, and collaborative engagement.

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Hosted in partnership with Kenya’s national carrier, the quarterly meeting served as a vital platform for travel agents and aviation stakeholders to connect on current market dynamics and the future of the travel industry.

Kenya Airways’ General Manager Sales for East Africa, Rose Kiseli, led the airline’s delegation, delivering a comprehensive business update that highlighted recent developments, operational strategies, and ongoing efforts to strengthen partnerships within the region.

“Our commitment to the trade community remains steadfast,” Kiseli noted during her address. “These interactions help us listen, respond, and co-create solutions with our partners for a more resilient and customer-focused travel ecosystem.”

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The session featured robust discussions on market trends, technological advancements such as the adoption of New Distribution Capability (NDC), flight operations, and Kenya Airways’ fleet expansion plans. Travel agents were given the opportunity to engage directly with Kenya Airways’ team in a dynamic Q&A session, fostering an open exchange of ideas and feedback.

KATA Chairman and event host emphasized the importance of such forums in advancing the travel sector. “Our role is to create spaces where industry dialogue can thrive,” said KATA Chairman Dr. Joseph Kithitu . “This breakfast meeting not only underscores the value of collaboration but also our shared responsibility in shaping a sustainable and inclusive travel future.”

The event marked another step forward in strengthening ties between Kenya Airways and its trade partners, reaffirming a joint vision of enhanced service delivery, operational efficiency, and passenger satisfaction.

Kenya Airways extended its appreciation to the KATA Secretariat and all attendees for their active participation and commitment to industry progress.

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