Star Alliance member South African Airways (SAA) issued a statement after its flight, SA286, en route from Johannesburg to Hong Kong, which departed on Tuesday, 15 July at 17h11 (SA time) experienced severe turbulence injuring some passengers and crew.
SA286 landed safely in Hong Kong today, Wednesday, 16 July at approximately 06h30 SA time (12h30 Hong Kong time).
The crew of the flight immediately requested medical assistance for the passengers, which was arranged and ready on arrival of the aircraft in Hong Kong.
A total number of 165 passengers was on board, of whom 25 passengers are known to have sustained injuries and 3 crew members. The incident occurred whilst flying over Kuala Lumpur in Malaysian airspace.
SAA requested medical and trauma assistance which are now attending to the passengers and crew.
SAA will be providing an update as and when more information becomes available. eTN will cover any important update