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South African Airways has been awarded the 4-Star Airline ranking for 2014 by Skytrax. Skytrax completed quality audit checks with SAA examining in detail all product and service delivery areas across both international and domestic routes.
SAA’s 4-Star ranking signifies that the airline has achieved a good standard of product across all travel categories, with standards of staff service delivery in both the onboard and airport environments also being well ranked.
“SAA staff is dedicated in providing our customers the best service possible.
We have worked hard to ensure this ranking and will implement further improvements,” said Mr.Monwabisi Kalawe, SAA Group CEO.
Source: SAA
