Morocco’s Casablanca Mohammed V International Airport has won multiple awards in the 2023 Airport Council International awards and recognition.
The North African airport was recognized by the international body in multiple categories, winning the awards for the Best Airport by size and region, recognizing airports with the top 20% overall satisfaction score by size and region at departure.
The Casablanca Mohammed V International Airport also won the award for the airport with The Most Dedicated Staff, which recognizes the top 5% of airports for the efforts by key stakeholders and staff across different checkpoints.
It also won the award for the Easiest Airport Journey, which recognize the top 5% of airports for their performance on the travellers’ ease of going through the airport. Also the bagged the award for the Most Enjoyable Airport Award. It recognizes the top 5% of airports for their offerings (restaurants, shops, entertainment) and efforts to make the waiting time enjoyable and comfortable.
It also won the award for the Cleanest Airport in Africa. The award recognizes the top 5% of airports for their overall cleanliness, an element that is key to the satisfaction of passengers.
In 1951, the first infrastructure of the Casablanca Mohammed V International Airport was built on a former US Air Force base in the commune of Nouaceur.
Since then, the airport has undergone phenomenal development. Constantly expanding, it has modernized and adapted to international standards, until it was able to welcome the emblematic Airbus A380, which made its first landing on March 26, 2017.
Mindful of its ecological footprint, the airport is 95% powered by renewable energy, including wind and solar power. Casablanca’s Mohammed V airport is therefore at the cutting edge of technology, offering an unforgettable travel experience.
The airport comprises three passenger terminals, the latest of which, Terminal 1, has a total capacity of 14 million passengers. The terminals are designed to offer a high-quality welcome, and to meet the needs of every traveller.
The two cargo terminals cover an area of 30,000m², offering a capacity of 150,000 tonnes of freight per year. Whether for passengers or freight, Casablanca Mohammed V International Airport is ready to welcome the whole world, offering impeccable quality of service in a modern, environmentally-friendly setting.
ACI World’s annual ASQ Awards recognize airport excellence in customer experience worldwide based on data from ASQ’s renowned Departures and Arrivals Surveys.
Launched in 2006, ASQ is the world’s leading airport passenger satisfaction program with over 400 participating airports in 109 countries.
ACI World delivers the ASQ Awards in partnership with Amadeus, one of the world’s most important technology company that provides software solutions for the global travel and tourism industry.
