Ethiopian Airlines has been named the “Best Airline in Africa” at the 2026 APEX Passenger Choice Awards, recognizing its excellence in service, safety, and connectivity.
Based on verified passenger feedback, the award highlights the airline’s superior cabin comfort, service, and reliability across its extensive global network. According to a statement by the airline, consistently strong service, onboard comfort, and operational reliability have all played a role in meeting the changing expectations of today’s travelers.
The APEX Passenger Choice Awards are based on independently verified customer feedback, with results shaped entirely by real passenger experiences. This makes the recognition a genuine vote of confidence from travelers themselves. Ethiopian Airlines’ repeated recognition by APEX reflects its long-term commitment to service quality and operational excellence.
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Commenting on the award, Mr. Mesfin Tasew, Group Chief Executive Officer of Ethiopian Airlines, said: “Receiving this recognition from our passengers makes it truly special. It reflects the dedication and teamwork of our staff across the entire network. Being named Best Airline in Africa motivates us to keep raising our standards and delivering an experience our customers can trust and enjoy.” APEX Group CEO Dr. Joe Leader on his part said: “Ethiopian Airlines earning the 2026 APEX Best Airline in Africa award reflects the voice of verified passengers at scale. With more than one million verified flight ratings collected through TripIt across more than 600 airlines worldwide, APEX recognizes airlines through the most transparent awards methodology in the industry.
Ethiopian Airlines continues to demonstrate leadership in African aviation through passenger experience excellence, operational commitment, and a standard of service that resonates with travelers across the continent and beyond.” Looking ahead, Ethiopian Airlines remains focused on the future, with continued investments in modern aircraft, digital innovation, and service improvements across its expanding global network. Guided by a strong vision and a people-centered approach, the airline continues to strengthen its role as a leader in African aviation while growing its presence on the international stage
