Aviation: Skytrax names Singapore Changi Airport as Best in the World and South Africa’s Cape Town Leads in Africa.

Singapore Changi Airport

South Africa’s Cape Town Airport has emerged as the best airport in Africa leading nine other airports in the continent according to Skytrax.

This is just as Singapore Changi Airport was named the World’s Best Airport in 2023 in the World Airport Awards.

According to independent.co.ug, three other airports in South Africa, Durban King Shaka, Johannesburg and Bloemfontein made the top 10 list.

Also, Nairobi and Kigali and Addis Ababa in East Africa, were named on the list of the World’s Best Airports in 2023. They were also named in the top 10 in Africa, in the World Airport Awards held at the Passenger Terminal EXPO in Amsterdam on Wednesday, 15th March 2023.

READ: Aviation: Changi Airport, Tokyo Haneda Airport and Mexico City International Airport ranked World’s Best Airports for Travelers in 2022

Changi Airport also won the awards for the World’s Best Airport Dining and World’s Best Airport Leisure Amenities.

The 2021 and 2022 Airport of the Year, Hamad International Airport, Doha took 2nd place in the global ranking and won three top awards for the World’s Best Airport Shopping, the Best Airport in the Middle East and the Cleanest Airport in the Middle East.

Tokyo Haneda Airport, No 3 in the global ranking, continued its previous year successes winning the awards as the World’s Cleanest Airport, the World’s Best Domestic Airport and the Best Airport PRM & Accessible Facilities.

Seoul’s Incheon Airport, ranked No 4 globally, won awards for the World’s Best Airport Staff Service, the World’s Best Airport Immigration Processing, and Best Airport Staff in Asia.

The World Airport Awards began in 1999, when Skytrax launched its first global, Airport customer satisfaction survey.

They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 500 airports.

Lee Seow Hiang, Chief Executive Officer or Changi Airport Group said: “Changi Airport is honoured to be named World’s Best Airport for the 12th time. This recognition is great encouragement to our airport community, who stood firmly together to battle the challenges of Covid-19 over the past two years. We thank them for their dedication to serve Changi’s passengers and the perseverance to keep Singapore connected to the world.”

Paris CDG Airport was named the Best Airport in Europe, with Munich Airport winning the Best Airport Staff Service in Europe award, as well as the Best Airport in Central Europe.

Amongst other global Award winners, Shenzhen Bao’an International Airport was named the World’s Most Improved Airport, and Chubu Centrair International Airport, Nagoya, won the World’s Best Regional Airport award, with Centrair’s Terminal 2 receiving the Best Low-Cost Airline Terminal award.

A new award for 2023, Skytrax introduced the Art in the Airport category for the first time, with the winning airport being Houston Airport System in recognition of the art standards across their two airports, William P. Hobby Airport and George Bush Intercontinental Houston Airport. For this 2023 Art in the Airport, the results are based on the Skytrax judging panel and not customer survey results.

“Houston Airports is relentless in its quest to create a global air service gateway where the magic of flight is celebrated. We’ve thoughtfully invested in and curated works of art representative of our city and the greater global community we diligently work to serve,” said Mario Diaz, Director of Aviation for Houston Airports. “It is an honor to know our unique visual and performing arts experience resonate not only with customers but also with Skytrax. Art is magical, and with imagination and innovation, the magic of art inspires Houston Airports to elevate the world’s best art experience to new heights.”

The World Airport Awards are prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 550 airports. The survey and awards are independent of any airport control, influence or input.

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