This is a nightmare scenario and criminal conduct by Jet Airways that should not be left without consequences . Mumbai airport authorities claim the airline was hesitant in taking responsibility for a passenger.
This story published in the Mumbai media says: 34-year-old Ukrainian national Korostelros’ lay unconscious at Mumbai international airport for three hours, before the airline on which he was supposed to travel finally decided to admit him to hospital. Korostelros was to board the Jet Airways flight to Brussels on Wednesday night, when he had an epilepsy attack and fell unconscious around9.15 pm at the T2 departures terminal.
An on-duty doctor from Mumbai International Airport Pvt Ltd (MIAL) rushed to his aid and immediately advised hospitalisation. But, Jet Airways allegedly refused to immediately rush him to a nearby hospital.
He was left unattended for three long hours before he was admitted to KEM Hospital, what is a long distance away from the airport. He was taken to KEM only at around 12 am.
Airport officials allege that the airline didn’t want to take responsibility of the passenger. “The airline duty manager was informed immediately about the incident, but they were hesitant to take any action. He was then ushered to the Medical Inspection (MI) room in an unconscious state,” said an airport official present at the spot.
“The airline had decided they would take him to KEM Hospital, but took almost three hours to book a private ambulance to ferry him. Airport ambulances are used only for nearby hospitals to avoid any emergencies in the airport. The patient was unconscious when the decision of admitting him to KEM was taken by the airline,” said the airport official.
Korostelros is recuperating in ward number 11 of the civic-run hospital. When mid-day visited him on Friday, no one from the airline was present.
The on-duty doctor said he he called the airline officials on Friday several times, but no one answered his calls. It was learnt that a representative from the airline was present on Thursday. But, the patient was left to himself on Friday
The doctor also added that he is fit to fly, but can be discharged only after receiving clearance from the neurosurgery department.
Despite several attempts, no one from KEM Hospital could be reached for comment.